1.2. This Agreement governs and regulates your access to and use of services, products, online facilities, tools, functions, features or any Content (as hereinafter defined in Clause 4.2) made available by us through our website https://teenteoh.com/ (“Platform”).
2.1. By connecting to and accessing or using the Platform, you:
2.1.1. acknowledge that you have read and understood this Agreement;
2.1.2. represent that you are of legal age to enter into a binding agreement; and
2.1.3. accept this Agreement and agree that you are legally bound by its terms.
2.2. We reserve the right, in our sole and absolute discretion, to modify, vary, amend, change and/or update this Agreement, and any policies or agreements which are incorporated herein at any time as we deem fit and with reasonable notice to you (for example, by posting an update on the Platform, or by emailing the updated Agreement to you). Such modifications, variations, amendments, changes and/or updates to this Agreement shall be effective upon the posting of an updated version on the Platform. You agree that it shall be your responsibility to review this Agreement regularly to ensure your understanding of this Agreement is current and you understand the terms and conditions that apply to your connection and access to, and use of, the Platform.
2.3. Your non-termination or continued access to the Platform after the effective date of any modifications, variations, amendments, changes and/or updates constitutes your acceptance of, and agreement to be bound by, the revised Agreement.
2.4. If you do not agree to this Agreement or with any subsequent modifications, variations, amendments, changes and/or updates, you must not connect to or access the Platform. If you have any questions regarding this Agreement, please consult a professional lawyer.
3. Representations, Identification and Authorisation
3.1. By using the Platform, you expressly represent and warrant that (a) you are legally entitled to accept and agree to this Agreement; (b) you are at least eighteen (18) years old; (c) you have not previously been suspended or removed from the Platform; and (d) your use of the Platform are in compliance with all applicable laws and regulations.
3.2. Without limiting the generality of the foregoing, the Platform is not available to persons under the age of eighteen (18) or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship. You confirm that all the personal data and contact details in relation to your identity is accurate, up to date, not misleading, and complete at all times; and that you will keep your account information accurate, up to date, not misleading and complete at all times. If we have reason to believe that your account information is untrue, inaccurate, out of date, misleading or incomplete, we reserve the right, in our sole and absolute discretion, to suspend or terminate your access to the Platform by giving you a notice in writing to the email address you provided to us.
3.3. You agree to provide us with all required documentation or information upon request through the Platform for us to comply with our internal policies, any applicable laws or guidelines or for any other reason as we may consider necessary or desirable from time to time.
3.4. By using the Platform, you agree that:
3.4.1. you will only use the Platform for lawful purposes;
3.4.2. you will comply with all relevant legislation when using the Platform, and you will only use the Platform for the purpose for which it is intended to be used;
3.4.3. you will not use the Platform to cause annoyance or disruption;
3.4.4. you will not impede the correct operation of the network to our Platform;
3.4.5. you will provide T&T with proof of identity as it may reasonably request or require; and
3.4.6. you will provide accurate, current and complete information as required for the Platform and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times.
3.5. By using the Platform, you further represent and warrant that you have the right, authority and capacity to use the Platform. You agree that, in the event you are the authorised representative of an individual, partnership, agent, sole proprietor, company or entity, you (a) have obtained the lawful authority via written authorisation or consent from such individual, partnership, agent, sole proprietor, company or entity; and (b) agree to be bound by this Agreement on behalf of that individual, partnership, agent, sole proprietor, company or entity. You agree not to impersonate or represent intentionally or unintentionally, in any way whatsoever, any third-party, individual, partnership, agent, sole proprietor, company or entity without lawful authority; or otherwise provide, submit or present any false and/or misleading information to T&T.
3.6. If, after your electronic acceptance of this Agreement, we find that you do not have the legal authority to bind such individual, partnership, agent, sole proprietor, company or entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. We shall not be liable for any loss or damage resulting from our reliance on any instruction, notice, document or communication reasonably believed by us to be genuine. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, we reserve the right to (but undertake no duty to) require additional authentication from you.
4. Intellectual Property Rights
4.1. For the purposes of this Clause 4:
4.1.1. “Intellectual Property Rights” means all applicable rights, title, interests and benefits including, without limitation, patents, copyrights, trademarks, trade secrets, trade names, Know-How, logos, patents, inventions, registered and unregistered design rights, copyrights, technology, databases, database rights and all other similar intellectual property rights.
4.1.2. “Know-How” means all confidential and proprietary industrial and commercial information and techniques in any form, including but not limited to, drawings, formulae, tests, results, procedures, project reports and testing procedures, instructions, training manuals, market forecasts, and list of particulars of potential competitors, suppliers and members.
4.2. Other than the User Data (as hereinafter defined in Clause 5.1.2), or unless otherwise indicated, we and/or our licensors have valid, unrestricted and exclusive rights, title and interest of the Intellectual Property Rights on the Platform and the texts, graphics, logos, icons, images, documentations, audios, videos, software, page layout, underlying code, data compilations, materials and any other form of information capable of being stored in a computer that contained in or published on the Platform (collectively, the “Content”). By allowing you to access and use the Platform, T&T does not grant you any licence or other authorisation in respect of the Platform’s Intellectual Property Rights.
4.3. Subject to your complete and ongoing compliance with all the terms and conditions of this Agreement and payment of all applicable fees, T&T hereby grants to you a limited, personal, restricted, non-exclusive, non-transferable, non-sublicensable, and revocable license, subject to this Agreement, to access and use the Platform and the Content in accordance with this Agreement. All other uses are prohibited without our prior written consent.
4.4. Your use of and access to the Platform and the Content does not grant or transfer to you any rights, title or interest in relation to the Platform or the Content. You must not:
4.4.1. copy or use, in whole or in part, any Content;
4.4.2. reproduce, retransmit, distribute, disseminate, sell, resell, publish, broadcast or circulate any Content to any third-party, unless otherwise indicated on the Platform or unless given express written permission to do so by T&T; and
4.4.3. breach any Intellectual Property Rights connected with the Platform or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.
4.5. You may view and temporarily store material from the Platform in your browser’s cache.
4.6. You undertake not to use any robot, spider, other automatic device, or manual process to monitor materials available through our Platform.
4.7. If you violate any portion of this Agreement, your permission to access and use the Platform may be terminated immediately pursuant to this Agreement. Additionally, we reserve the right to avail ourselves of all remedies available at law and in equity for any such violation.
5. User Data
5.1. For purposes of this Clause 5:
5.1.1. “Representative” means a representative of yours, including an accountant, tax agent, auditor, lawyer, accounting, taxation, audit or legal firm, or other third party, to whom you provide (or for whom you authorise T&T to provide) access to the User Data stored in the Platform for the purpose of providing to you professional services.
5.1.2. “ User Data” means any text, information, data, materials, images, or other content you provide to us using the Platform or submit, enter into, load, or post to the Platform, and all results from processing such text, information, data, materials, images, or content, including the corporate documentation issued by the Companies Commission of Malaysia, and the relevant agreements entered into by a company, using the Platform.
5.3. You have sole responsibility for the accuracy, appropriateness and completeness of all User Data. T&T will treat the User Data that you have provided through the Platform as true for all purposes and shall not be responsible for reviewing, validating or otherwise confirming the accuracy, appropriateness or completeness of the User Data.
5.4. At your request and/or consent and subject to your payment of any applicable fees, T&T will use reasonable efforts to make certain User Data available to Representative(s) who have registered with and/or are using the Platform. You hereby authorise T&T to disclose such User Data to any Representative to whom you authorise and/or instruct.
5.5. T&T does not control how any Representative uses the User Data and has no responsibility over the User Data that is provided to a Representative. Notwithstanding the foregoing, T&T reserves the right to decline to transmit the User Data to a specific Representative if T&T believes that such transmission would violate this Agreement or any applicable laws (in which case T&T will use reasonable efforts to promptly notify you of such decision). Representatives acknowledge that T&T is merely acting as a passive conduit for such distribution and takes no responsibility for any User Data. T&T makes no warranty, representation, endorsement, or guarantee regarding, and accept no responsibility or liability for, the quality, content, nature or reliability of any User Data.
5.6. You represent and warrant that: (a) you own the User Data or have the right to grant the rights and licenses in this Agreement, and (b) the use by T&T of the User Data as licensed herein does not and will not violate, misappropriate or infringe on the rights of any third party. We may remove any User Data from the Platform for any reason at our sole and absolute discretion.
6. Specific Restrictions
6.1. You agree that you shall only use the Platform for reasonable and lawful business purposes.
6.2. You must not do or attempt to do anything that is unlawful, prohibited by any laws applicable to the Platform, which we would consider inappropriate, or which might bring us or the Platform into disrepute, including (without limitation):
6.2.1. using the Platform in any way that is or may be damaging to the Platform, including hacking or trying to steal other users’ information (including User Data) from the Platform;
6.2.2. tampering with or modifying the Platform, knowingly transmitting viruses, worms or other disabling features, or damaging or interfering with the Platform, including (without limitation) using trojan horses, viruses, timebombs, keystroke loggers, spyware or other similar feature or piracy or programming routines that may damage or interfere with the Platform;
6.2.3. using the Platform in any way that interferes with any user’s access to the Platform;
6.2.4. using the Platform contrary to applicable laws and regulations, or in any way which may cause harm to the Platform, or to any person or business entity;
6.2.5. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to the Platform or data regarding other users, including e-mail addresses, without our consent;
6.2.6. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;
6.2.7. modifying, copying, adapting, reproducing, making derivative works of, dissecting, decompiling, disassembling, reverse compiling or reverse engineering any part of the Platform;
6.2.8. otherwise deriving or determining or attempting to derive or determine the source code (or algorithms, structure or organisation) of any software underlying the Platform;
6.2.9. interfering with, disrupting, or creating an undue burden on servers or networks connected to the Platform, or violate the regulations, policies or procedures of such servers or networks;
6.2.10. attempting to gain unauthorised access to the Platform (or to other computer systems or networks connected to or used together with the Platform), whether through password mining or any other means;
6.2.11. accessing the Platform in order to build a similar or competitive application, product, or service;
6.2.12. using software or automated agents or scripts to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Platform (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Platform for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); and/or
6.2.13. instructing, authorising, facilitating or assisting a third-party to do any of the above acts.
6.3. Certain areas of the Platform are restricted from being accessed by you and we may further restrict access by you to any areas of the Platform, at any time and from time to time, at our absolute discretion.
6.4. You are prohibited from using the Platform, including the Content, in any way that competes with our business.
7. Collection and Use of Your Information
7.2. We will process and may disclose personal data including sensitive personal data (as defined in the Personal Data Protection Act 2010) relating to you and your affiliates, and you consent to the processing and disclosure of such data. You agree to keep us informed of any changes to your personal data at all material times. In any event, should any such necessity arise to obtaining the consent, authorisation or permission of any of your affiliates in relation to the processing and disclosure of their personal data, including sensitive personal data (as defined in the Personal Data Protection Act 2010), then such consent, authorisation or permission is deemed to have been obtained by you unless communicated otherwise to us.
7.3. Certain products, services or functionalities made available via the Platform are and may be delivered by third party sites and organisations. By using any product, service or functionality originating from https://teenteoh.com , you hereby acknowledge and consent that T&T may share such information and data with any third party with whom T&T has a contractual relationship with to provide the requested product, service or functionality on behalf of users and customers of the Platform.
8. Updates and User Data Backup
8.1. You acknowledge and agree that, from time to time, the Platform may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions, schedule downtime for maintenance, upgrade and update, repairs or replacements that we may undertake from time to time at our sole discretion.
8.2. T&T is not responsible for performing, and is not liable for any failure to perform, any back-up of any data (including User Data) provided, transmitted, processed, or stored by you in or through the Platform. It is your responsibility to back up onto your own local system all User Data, including all data and records that you submit to us.
9. Additional Reservation of Rights
9.1. We expressly reserve the right to deny, cancel, terminate, suspend, lock or modify access to (or control of) any access to the Platform or services for any reason (as determined by us, in our sole and absolute discretion), including, but not limited to, the following:
9.1.1. to correct mistakes made by us in offering or delivering any services;
9.1.2. to protect the integrity and stability of, and correct mistakes made by, any of our partners;
9.1.3. to assist with our fraud and abuse detection and prevention efforts;
9.1.4. to comply with court orders against you and any applicable local, state, national and international laws, rules and regulations;
9.1.5. to comply with requests of law enforcement, including subpoena requests;
9.1.6. to comply with any dispute resolution process;
9.1.7. to defend any legal action or threatened legal action without consideration of whether such legal action or threatened legal action is eventually determined to be with or without merit; and/or
9.1.8. to avoid any civil or criminal liability on the part of us, our officers, directors, employees and agents, as well as our affiliates, including, but not limited to, instances where you have sued or threatened to sue us.
10. Third-Party Materials
10.1. The Platform may use, display, include or make available third-party content (including data, information, applications and other products, services and/or materials) or provide links to third-party websites or services, including through third-party advertising (the “Third-Party Materials”).
10.2. You acknowledge and agree that we do not control and are not responsible for the Third-Party Materials, including but not limited to, their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The inclusion of Third-Party Materials on the Platform does not imply any endorsement by T&T of the Third-Party Materials or those in control of them.
10.3. We do not assume and will not have any liability or responsibility to you or any other person or entity in respect of any Third-Party Materials.
10.4. Third-Party Materials and links thereto are provided solely as a convenience to you. You access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
10.5. Information on the many web pages that are linked to the Platform comes from a variety of sources. Some of this information comes from official T&T licensors, but much of it comes from unofficial or unaffiliated organisations and individuals, both internal and external to T&T. T&T does not author, edit or monitor these unofficial pages or links. You acknowledge and agree that T&T shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products, services, advertising or other materials available on such external sites or resources.
11. Third-Party Interactions
11.1. During use of the Platform, you may, from time to time, enter into correspondences, trades and/or any other transactions with any third-party service providers through the Platform, and you acknowledge that any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely conducted and/or entered into between you and the applicable third-party.
11.2. T&T and its affiliates and licensors shall have no liability, obligation or responsibility for any such correspondences, trades and/or transactions between you and any such third-party.
11.3. T&T does not endorse any applications or sites on the Internet that are linked through the Platform, and in no event shall T&T or its affiliates and/or licensors be responsible for any content, products, services or other materials on or available from such sites or third-party service providers.
11.4. T&T provides the services made available on the Platform to you pursuant to this Agreement. You recognise, however, that certain third-party merchants or service providers, goods and/or services may require your agreement to additional and/or different terms of service prior to your use of or access to such goods or services, and T&T is not a party to any agreement relating to such use and access, and we disclaim any and all responsibility and/or liability arising from such agreements between you and the third-party service providers.
12. Branding & Publicity Policy
The publication on this website and our social media accounts (“Internet Publication”) contain material designed to build our brand as a professional law firm. As we go on to build our brand, we set out below our guiding principles:
12.1 Nothing on the Internet Publication or in the documents available through it is intended to provide legal or other professional advice. The Internet Publication is not intended for a particular recipient, nor customised based on certain specific facts. We put a clear notice to inform our visitors and readers that they should not rely on any information contained on the Internet Publication as the information is only provided for information purpose and they should seek professional advice from a qualified lawyer.
12.2 Prior results do not guarantee a similar outcome. We may publish certain written articles to share some of our past experiences on handling certain issues or cases that our lawyers have dealt with (of course with client’s prior consent or with confidentiality observed). Such publication is aimed at knowledge sharing and shall not be construed as legal advice. We always advise our clients that each case is different and therefore, prior results do not guarantee a similar outcome.
12.3 The Internet Publication is not intended to be an advertisement for legal services or solicitation of clients. According to Cambridge dictionary, the word “advertising” means the business of trying to persuade people to buy products or services. We do not engage in advertising activity to promote our legal services. One example of such advertising is putting up advertisement in a magazine or paying an online search engine advertising platform such as Google Ads to list a website.
We do, however, pay Facebook to sponsor some of our written articles but we make sure that our written articles do not promote our law firm or our legal services. For example, in our articles, we only mention the name of the author and his position in the Firm. We do not mention anything like “if you need legal services pertaining to the topic discussed in this article, feel free to contact the author”.
We also create short messages in the form of an image text aimed at sharing legal news and updates in short and quick way. As such, we want our Internet Publication to reach as many people as possible.
12.4 Even if, for some reasons, the Internet Publication is viewed as a form of advertisement, we make sure that we follow the Legal Profession (Publicity) Rules 2001, which allows lawyers to publicize their legal services so long such publicity is made in a manner that will not diminish public confidence in the legal profession or bring the legal profession into disrepute. We also make it a point to ensure that the appearance and contents on all our Internet Publication are befitting the dignity of the legal profession. We also ensure that only approved information is allowed on our Internet Publication. For example, we do not allow any of our lawyers to call themselves an expert in any area of practice.
13. Third Party Software and Application Programming Interface (“API”)
We may use third party software and APIs when providing services on the Platform. We do not guarantee the reliability of such third-party software or APIs. You agree that we are not liable for any loss or damage whatsoever incurred or suffered by you arising out of our use of such third-party software or APIs.
14. No Lawyer-Client Relationship Created by Use of the Platform
Neither your receipt of information from the Platform, nor your use of the Platform to contact T&T or one of its lawyers creates a lawyer-client relationship between you and T&T. You will become a client of T&T only if and when we have agreed to act as your legal counsel and you have signed a written engagement letter with T&T. As a matter of policy, we do not accept a new client without first investigating for possible conflicts of interests and obtaining a signed engagement letter. We may also carry out credit check and customer due diligence check as part of our reporting obligation under the anti-money laundering law. We may, for example, already represent another party involved in your matter. We reserve the right to decline any representation if it would create a conflict of interest with any of our current or former clients or for any other reason.
15. No Confidentiality
You may not use the Platform to provide confidential information about a legal matter of yours to T&T. Your use of the Platform does not make you a client of T&T or even a prospective client of T&T. If you have confidential information that you would like to give to any lawyer at T&T, please communicate with one of our lawyers in person or by telephone or email – not by filling in any form on the Platform or by sending an unsolicited email to us or any of our lawyers.
However, if you do provide confidential information directly to our lawyers (and through the Platform), we will preserve client’s confidentiality and legal professional privilege. Our lawyers may exchange your information with each other strictly for the purpose of providing legal advice or solution to you. We may also disclose or transfer the information you shared to our third party service providers including legal process outsourcers and hosting service providers, whether such providers are located in Malaysia or abroad.
You agree to indemnify, defend and hold harmless and keep indemnified, defended and held harmless T&T and its licensors, officers, partners, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable advocates and solicitors’ fees, arising from or relating to your use or misuse of the Platform or the placement or transmission of any message, information, software or other materials through the Platform by you.
17. Disclaimer of Warranties
17.1. The Platform is provided to you on an “as is where is” basis and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, T&T, on its behalf and on behalf of its affiliates, licensors and its service providers, expressly disclaims all:
17.1.1. conditions and warranties, whether express, implied, statutory or otherwise, with respect to the Platform including but not limited to the commercial and non-commercial merchantability, quality, fitness, purpose, title, non-infringement and any implied terms and warranties of the Platform;
17.1.2. representations, by any means, as to the availability, accessibility, uninterrupted access, operation, performance of the Platform or any other products or services accessed via the Platform; and
17.1.3. indemnification arising from course of dealing or course of performance in connection with this Agreement.
17.2. No advice or information, whether oral or written, obtained by you from the Platform or any materials or content available through the Platform will create any warranty that is not expressly stated in this Agreement. You assume all risk for any damage that may result from your use of or access to the Platform, and any material or content available through the Platform.
17.3. T&T does not warrant the accuracy, completeness or adequacy of any information or material contained on the Platform. Nothing contained on the Platform is intended to be used as professional advice, nor as substitute for your own professional advice.
17.4. Without limitation to the foregoing, we provide no warranty or undertaking, and make no representation of any kind that the Platform will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without any interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
17.5. Whilst we use reasonable efforts to ensure that our online platform is free from viruses and other malicious or harmful content, we cannot guarantee that your use of the Platform (including any content on it or any website accessible from it) will not cause damage to your computer or any other device. Except if required by applicable law, we shall not be liable to you for any loss or damage, which you may suffer as a result of viruses or other malicious or harmful content.
18. Limitation of Liability
18.1. In no event will T&T, its affiliates and its respective licensors, shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors be liable for any incidental, direct, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data or exposure of data, information, revenue, profits or other business or financial benefit) arising out of or in connection with the Platform, any performance or non-performance of the Platform, or any other product, service or other item provided by or on behalf of T&T.
18.2. You agree that T&T has no liability or responsibility for the deliberate or accidental deletion, failure to store, theft, misappropriation or loss, by any means, of any data due to your actions in using the Platform including failure to apply strong passwords.
18.3. Access to, and use of, the Platform are entirely at your own discretion and risk. You understand and agree that you will use the Platform, and use, access, download, or otherwise obtain materials or content through the Platform, at your own discretion and risk, and that you are solely responsible for any damage to your property (including your computer system or mobile device used in connection with the Platform), or the loss of data that results from the use of the Platform or the download or use of any Content.
18.4. The Content is provided for informational purposes only and is not intended to constitute professional, regulatory, legal or other advice. Any decision made or action taken by you based on the Content is at your sole responsibility and liability.
18.5. Any opinion, analysis or other information included in the Content provided does not constitute an advice. You agree that you are solely responsible for all actions (or the lack thereof), and decisions as related to the Content and your use of the Platform. T&T and each party providing the Content disclaim liability to all persons or organisations in relation to any action(s) taken on the basis of currency or accuracy of the Content or any loss or damage suffered in connection with that information or material. You agree that T&T has no liability or responsibility for any actions you may take in relation to the Content provided.
18.6. T&T has no special relationship with or fiduciary duty to you or any other third party. You agree and acknowledge that you are solely responsible for conducting a full and diligent review of any and all legal, accounting, regulatory or tax related implications that may result from your use of Platform and it is your responsibility to ensure that you order the service or combination of services and goods on the Platform which suits your needs. Prior to accessing the Platform, we recommend that you consult with a qualified professional who is fully aware of your circumstances.
18.7. In the event that any limitation or exclusion of liability in this Agreement is not enforceable, our total liability for any claim arising out of or relating in any manner to the access and/or use (or inability to access and/or use) of the Platform is limited to RM 100 only. We do not exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which may not be excluded by law.
19. Right to Investigate
19.1. We reserve the right in our sole discretion to investigate complaints, actual, potential or alleged violations of this Agreement or other agreements applicable to us and any actual, potential or alleged violations of applicable law, but we undertake no obligation to do so.
19.2. In connection with any such investigation, we may take any action we deem appropriate including, without limitation, reporting any suspected unlawful activity to law enforcement officials, regulators or other third parties, and disclosing any information necessary or appropriate to such persons relating to your profile, e-mail address, usage history, posted materials, IP addresses and traffic information.
19.3. Periodically, we are obliged to undertake due diligence checks on the clients to which we provide ongoing services. Should any of our checks result in the discovery of illegal or unethical conduct, we reserve the right to terminate the provision of our service to you, your access to, or use of, the Platform, without notice and without a refund.
20. Force Majeure
20.1. You acknowledge and agree that we have no control over the availability of the Platform on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto. We are not responsible or liable for failure or delay of performance caused by act of war, hostility, or sabotage; act of God; electrical, internet or telecommunication shortage or outage; interruption or failure of telecommunication or digital transmission links; hostile network attacks; network congestion; national, state, or local government restrictions or intervention; pandemic, epidemic or any other event that is beyond our reasonable control, whether foreseeable or not (“Force Majeure Event”).
20.2. Where the access to the Platform are interrupted or we are unable to perform the services offered on the Platform for a continuous period of more than 21 calendar days by reason of a Force Majeure Event, either party shall have the right to terminate this Agreement.
21. Invalidity and Severability
21.1. If any provision of this Agreement is or may become under any written law, or is found by any court or administrative body or competent jurisdiction to be, illegal, void, invalid, prohibited or unenforceable then:
21.1.1. such provision shall be ineffective to the extent of such illegality, voidness, invalidity, prohibition or unenforceability;
21.1.2. the remaining provisions of this Agreement shall remain in full force and effect; and
21.1.3. the parties shall use their respective best endeavours to negotiate and agree a substitute provision which is valid and enforceable and achieves to the greatest extent possible of the economic, legal and commercial objectives of such illegal, void, invalid, prohibited or unenforceable term, condition, stipulation, provision, covenant or undertaking.
22.1. You may not assign, transfer or sub-contract any of your rights and obligations under this Agreement to any other person without our prior written consent.
22.2. We may assign, transfer or sub-contract all or any of our rights and obligations under this Agreement at any time without your consent to:
22.2.1. our subsidiary or related/affiliated company;
22.2.2. an acquirer of our equity, business or assets; or
22.2.3. a successor by merger.
If a party waives any right under this Agreement, it must be done in writing. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. A waiver of a breach of a term in this Agreement does not operate as a waiver of another breach of the same term or any other term.
24. Equitable Remedies
You acknowledge that the rights granted, and obligations made under this Agreement to us are of a unique and irreplaceable nature, the loss of which shall irreparably harm us, and which cannot be replaced by monetary damages alone. As such, we shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.
25. Governing Law and Jurisdiction
This Agreement is governed by, and construed in accordance with, the laws of Malaysia. The courts of Malaysia are to have exclusive jurisdiction to settle any disputes which may arise out of or in connection with this Agreement.
26. Entire Agreement
27. Electronic Communication
27.1. For contractual purposes, you consent:
27.1.1. to receiving communications from us in an electronic form via the last email address you have submitted to us; and
27.1.2. that any terms and conditions, agreements, policies, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.
27.2. Notice will be deemed given twenty (24) hours after:
27.2.1. the e-mail is sent to the last email address that you have provided to us; or
27.2.2. the notice is posted on the Platform.
27.3. Please note that electronic communications whether through e-mail, social media or chatting platforms may not be 100% secure, virus-free or successfully delivered. If you communicate with us using a non-secure/non-encrypted platform, you assume the risks that such communications between us might be intercepted, delayed, corrupted or are received by persons other than the intended recipient.
28. Associations, Alliances and Industry Partnerships
We may from time to time form associations, alliances and industry partnerships with certain entities or organisations. We do not engage in any profit sharing or data sharing with any of these entities or organisations and we assume no responsibility for the acts or omissions of any of these entities or organisations with whom we have an association, alliance and industry partnership.
29. Copyright and Trademark Information
Copyright © 2021 T&T. All trademarks, logos and service marks (“Marks”) displayed on the Platform are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third-party which may own the Marks.
30. How To Contact Us With Questions?
30.1. We welcome your feedback, suggestions and questions (“Feedback”). If you wish to contact us, or if this Agreement requires you to give notice to us in writing, please send an email to [email protected]
30.2. If you provide us with any Feedback, you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback and related information in any manner we deem appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.